Privacy Policy

Last updated: June 2026

At Livora Shop (livorashop.online), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.

1. Information We Collect

When you visit or make a purchase from Livora Shop, we may collect the following information:

• Personal Identification: Name, email address, phone number, billing and shipping address
• Payment Information: Credit/debit card details (processed securely via our payment provider; we do not store card details)
• Order Information: Products purchased, order history, transaction records
• Device & Usage Data: IP address, browser type, pages visited, and time spent on site (collected via cookies)

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and customer service communications
• Improve our website and product offerings
• Send promotional emails (only if you have opted in)
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping & Fulfilment Partners: To deliver your orders
• Payment Processors: To handle secure transactions
• Service Providers: Such as email platforms and analytics tools, who help us operate our store
• Legal Authorities: When required by law

4. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You may disable cookies in your browser settings, though this may affect certain site features.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at livorashops@gmail.com.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:
Email: livorashops@gmail.com
Website: livorashop.online